Frequently Asked Questions
Everything you need to know about shopping with AE Market
What are your shipping times and costs?
We offer standard shipping which typically takes 3-5 business days. Shipping costs are calculated at checkout based on your location, but we offer free shipping on all orders over $50.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What is your return policy?
AE Market offers a 30-day return policy for most items. Products must be in their original condition and packaging. Please visit our Returns Portal to start a request.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you ship internationally?
Yes, AE Market ships to over 50 countries worldwide. Please note that international orders may be subject to customs duties and taxes upon arrival in your country.
How do I contact customer support?
Our support team is available 24/7 via the 'Contact Us' page on our website or by emailing [email protected] for any inquiries regarding your order.