Returns & Exchanges

At AE Market, we want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy for all unused items in their original packaging. Simply follow our streamlined process to receive a full refund or exchange your product for something new.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging and include all tags, manuals, and accessories that arrived with the product.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.